Got a account Query

Account Queries

Contact 011 907 2626 and ask for our accounts department.

Contact 011 907 2626 and ask for our accounts department. The agent will forward you the credit application forms. Once you have completed this and attached the necessary documentation it must be submitted to the email address accounts@albertonhardware.co.za

Contact 011 907 2626 and ask for our accounts department. The agent will forward you the credit limit increase forms. Once you have completed this and attached the necessary documentation it must be submitted to the email address accounts@albertonhardware.co.za

Contact 011 907 2626 and ask for our accounts department. The agent will give you an update

Payment can be made to your account via EFT, cash or credit card payment in store.

  • First National Bank Details

    Bank: First National Bank

    Branch: ALBERTON

    Branch Code: 250-942

    Account Number: 62416436245

     

  • ABSA Bank Details

     

    Bank: ABSA Bank Branch: ALBERTON    

    Branch: ALBERTON

    Branch Code: 631-142

    Account Number: 210172505fIRST 

When we receive your EFT payment, your account number is automatically processed through our system using your reference number. 

  • Our system is programmed to automatically detect your reference number to ensure the payment is automatically receipted to your account, this ensures an immediate update of your account status.

  • If you use anything other than your account number, your payment will have to be manually allocated causing delays in updating the status of your account. This could even result in your account being blocked due to the payment not being allocated timeously.

  • It is prominently displayed on all of your statements as “Acc Number”. If you are unsure of your account number please contact us

  • The incorrect reference has been used when making a payment
  • Payment has not been received as per the payment terms set out on the credit application, which is usually within 30 days from the date of statement or the incorrect reference has been used when making a payment resulting in a delay of payment allocation.

  • Your VAT registration certificate or VAT clearance certificate that clearly shows the correct legal entity for which we hold an account for, can be sent to aaccounts@albertonhardware.co.za together with your Builders account number. The accounts department will update the VAT details accordingly.

  • To ensure that you receive your statements and invoices timeously
  • By the 5th of every month the statement is sent to the email address provided to us on the credit application form.

  • When a purchase is made a PDF tax invoice is immediately sent to the email address provided to us on the credit application form.

  • Contact 011 907 2626 and ask for our accounts department. The agent will email a copy of the PDF statement and/or invoice to you.

  • Contact 011 907 2626 and ask for our accounts department. The agent will email a copy of the POD.